TERMS OF SALE General • All new BloqUV customers are subject to credit approval. • Wholesale customers must provide a copy of their reseller certificate. • Our standard terms are Net 30, unless otherwise specified in a BloqUV sales agreement. All exceptions must be approved by senior management. • BloqUV does not allow sales on any third- party marketplace websites, including but not limited to Amazon, Walmart, e-Bay, etc. Customers may sell on their own websites or within their brick and mortar locations. Payment Methods 1) Payment via check or ACH is both appreciated and preferred, however... 2) We will accept credit cards (MasterCard, Visa, American Express) at time of shipment with no fee to you. 3) Once payment terms begin (typically Net 30) we will accept a credit card for payment but with an added fee of 2.5%. • Please call BloqUV or your sales representative to provide credit card information; for your own security do not email this information. Instead, please submit your information via our Fax # at 888-502-3620. • Customers must keep their accounts current to keep existing sales terms. • Past due accounts will be assessed a late fee of $50.00 per invoice, per month. Minimum Orders • The minimum order for a new customer is $1,000 at wholesale. • Existing wholesale customers who also outfit their “in-house” teams can place an order separate from their regular wholesale orders – the minimum team order is 12 pieces, and the same terms will apply. B2B Portal • Wholesale customers may view inventory availability and enter orders via our B2B portal. For more information contact your sales representative or email [email protected]. Shipping • Shipments are FOB Miami, FL. • Invoices are enclosed with each shipment and emailed for record keeping. Lead box tracking number is included on invoice. • International customers will be responsible for shipping, freight, duties, and any other expenses related to importing merchandise. • Customers refusing merchandise that has been ordered will be responsible for the full cost of shipping to and from BloqUV warehouse and a 10% restocking fee will be applied. • Shipments should be inspected within 15 days of receipt. Discrepancies and damages should be reported to [email protected] immediately. Returns and Exchanges • All returns must be approved by BloqUV management. • Upon approval, a Return Authorization number (RA #) will be issued from our office. This number must be indicated on all packages/cartons being returned. Please reference RMA policy guide for return instructions. • Customer is responsible for all return shipping charges. • Discontinued styles and colors as well as any logoed or personalized items may not be returned. • All returned items must be in original condition; unworn, no stains, all tags attached and with any store pricing removed. Merchandise for swap or exchange must be received within 6 months of original invoice date. • Jantzen collaboration is NOT ELIGIBLE for returns, exchanges, or swaps. • Items returned not in original condition will incur a repackaging fee of $3-$5 per item. • Returns should be received at our warehouse within 15 days of receiving the RA number. • Payment will be via a credit memo, which can then be applied to your next order(s). All credit memos must be used within 6 months of issue. 31
